Ticket for JOYÀ in Riviera Maya, Mexico

JOYÀ invites you to follow the story of a teenager that must succeed an initiatory journey planned by her grandfather in the wilderness.

Groups (20+) & Custom Events

A spectacular evening for corporate events or just for fun

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Special occasions

Celebrate special moments (engagements, anniversaries, birthdays, etc) at JOYÀ.

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Practical Info


80 Mins


1 844-247-7837

What is the story of JOYÀ?

JOYÀ the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience’s five senses. Drawing on Mexico’s history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. Don’t miss the opportunity to taste extraordinary dishes and live a magical night exclusively at the Cirque du Soleil Theater at Vidanta Riviera Maya. JOYÀ, a thrilling, whimsical show in which joy, courage and friendship conquer all!

How long is JOYÀ?

JOYÀ is a 80 minutes show plus a one hour dinner and musical prelude. If you buy an experience including dinner, you will get 2 hours and 20 minutes of entertainment.

Where can I see JOYÀ?

JOYÀ is playing in Riviera Maya, Mexico. Please consult the calendar of this page to find out about the dates of performances.

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Is JOYÀ appropriate for children?

Yes, the whole family will love this spectacle for the senses. Children 3 and up do require tickets. That said, please know that the show lasts 80 minutes and has no intermission. The show also features high-decibel music and flashing lights, and therefore is not recommended for children under 3 years old.

Is there a vegetarian menu?

Yes, we have a vegetarian and vegan menu. If you have any allergies, please notify your server at the beginning of your experience. We also offer gluten-free foods.

Are professional photography allowed?

No, only non-flash photography and 30-seconds-or-less videos are allowed.

What happens if I show up late for the performance?

The JOYÀ program starts punctually and at the indicated time. Those who arrive late at the show will be seated when the ushers deem it appropriate to avoid interfering with the show. If you come after your dinner experience starts, we will adjust your meal to the current course of those already seated. Punctuality is essential to enjoy both the experiences and the show to the fullest.

Is there transportation to the theater?

Yes, you can purchase transportation when you purchase your show tickets online. If you´ve already purchased tickets, you can add transportation by calling our reservation center 1-844-2477837 (US & Canada), 800-2477837 (Mexico) or +52-322-1761421.

What if I purchased a VIP ticket but I don’t drink alcohol?

Don’t worry! If you have purchased a VIP ticket that includes champagne or alcoholic beverages, we also have a large selection of non-alcoholic beverages for you to choose from.

Is it allowed to smoke at JOYÀ?

In accordance with Mexican government regulations, there is a strict no-smoking policy at JOYÀ. The show, the theater, and its immediate surroundings are 100% smoke-free, and the use of both tobacco and e-cigarettes is prohibited before, during, and after the show--this includes inside the theater and in its immediate surroundings.